Internet Governance

How Policy Experts Run the Internet

When you scroll through social media, stream your favorite show, or pay your bills online, you might s a self-running machine inform just cables, servers, and some clever softwares.

But the truth is, the internet doesn’t run itself. Behind the scenes, a diverse group of policy experts such as government, technical communities, academia to nonprofit advocates constantly shaping the rules, ethics, and frameworks that keep our online world functioning.

These are the people who make sure the internet stays safe, fair, and open, while balancing the rights of users, the needs of businesses, and the demands of national security.

In the context of the internet, policy experts are professionals who:

  • Create rules for how the internet is used
  • Negotiate agreements between countries and companies
  • Analyze risks like cybercrime, data breaches, and online harassment
  • Make sure laws keep pace with new technology

They are not just politicians or lawyers, they can be academics, human rights advocates, digital rights campaigners, cybersecurity specialists, or tech industry leaders.

Policy experts influence the internet in three big ways:

1. Rule-Making

They help write the regulations and guidelines that define what is legal, ethical, and acceptable online.

Example: The General Data Protection Regulation (GDPR) in the EU, which gives people more control over their personal data.

2. Standard-Setting

They work with technical communities to agree on protocols and norms ensuring that systems are compatible, secure, and fair.

Example: Guidelines on net neutrality, which prevent internet providers from slowing down certain websites.

3. Conflict Resolution

When disputes arise between countries, companies, or users, policy experts mediate and help find solutions.

Example: Negotiating international agreements on cybercrime, like the Budapest Convention.

Here are some of the major arenas where policy experts work their magic:

  1. ICANN – Decides how domain names and IP addresses are assigned. Policy experts here make sure no one monopolizes crucial parts of the internet.
  2. Internet Governance Forum (IGF) – A United Nations–backed space where governments, businesses, civil society, and technical experts debate internet policies openly.
  3. International Telecommunication Union (ITU) – A UN agency that coordinates global telecom and internet infrastructure policies.
  4. W3C (World Wide Web Consortium) – Sets web standards in collaboration with policymakers to keep the web interoperable and user-friendly.
  5. IETF (Internet Engineering Task Force) – Develops and promotes voluntary technical standards that underpin the internet’s operation, often working hand-in-hand with policy makers to ensure standards align with broader governance goals.
  6. Regional Internet Registries (RIRs) – Manage IP address distribution while balancing regional policy concerns.

The modern internet faces challenges that can’t be solved with code alone:

  • Misinformation threatening democratic processes
  • Cybersecurity risks that cross borders instantly
  • Privacy erosion through mass data collection
  • Digital inequality leaving millions without access

Policy experts are the bridge between the technical reality of how the internet works and the social need for it to serve everyone fairly.

One of the best things about internet governance is that policy-making isn’t just for insiders. Public comment periods, open forums, and even petitions allow everyday users to influence decisions.

For example

  • ICANN often invites the public to comment on proposed domain name policies.
  • The IGF allows anyone to register, attend, and speak in discussions.
  • Civil society groups like the Electronic Frontier Foundation (EFF) run campaigns that influence global policy.

Policy experts are the quiet architects of the internet. They don’t just react to problems, they work to anticipate them, set fair rules, and make sure no one has too much control.

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Mawuko Kpatah

A cybersecurity professional, trainer, online safety advocate with a strong passion for digital safety and cybersecurity awareness. I dedicate my work to helping individuals and organizations navigate the evolving cyber threat landscape. Through training, advocacy, and strategic consulting, I strive to build a safer and more resilient digital environment.

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